Reset a Provider's Password

A temporary password can be created by the admin. 

How to reset a Provider's password:

  1. Find and edit the Provider (Click here for how to Edit a Provider)
  2. Verify Provider email is correct
  3. Check the box ‘Email this Provider their login information'
  4. Enter a temporary password that will be sent to the provider (they can change this after they log in)
  5. Click Update Record

Here is an example of what the email to the provider should look like with a temporary password:

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