How to Use My Team - Business Admin Tools

Use these My Team processes for managing HA (Healthcare Administration) users within the Conflict of Interest, Contract Manager, Entity Manager, ProTime, and Non-Monetary Compensation products.

Step-by-step guide

To access HA MyTeam, perform the following steps:
  1. Administrators have My Team available under Tools, which is a clickable tab that is just above the product selection menu.
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  2. After clicking on the Tools tab, the My Team section will appear. Click on the Start button to access My Team.
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  3. From the My Team menu, you may add, view, modify, or archive users.
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To add a user, perform the following steps:
  1. Click on the Create button.
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  2. The first step in adding a new user is to enter their basic information. All user entries require the following fields to be completed:
    Email Address
    First Name
    Last Name
    The other fields are useful for adding detailed contact information, but not required. The user themselves may also change this information once they are registered and have logged into the system. Also, please note that the Email address must be unused in our system in order for the registration to be successful.
    After entering required and supplementary information as needed, click the Next button to continue.

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  3. On Step 2, you may configure a user’s access level. Levels are divided into Bronze, Silver, Gold, and Security Official access. Click the checkbox beside an access level to assign it to the user. It is important to only check one access level, as assigning multiple access levels to a single user can cause access issues for that user. Once you have finished configuring the user’s access level, click the Finish button at the bottom of the screen to create the user.  

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    2.  What happens with my new user?

      The user will receive a registration Email to establish their username, followed by another Email for their password. Please note that both Emails must be accessed within 72 hours, and can only be clicked once before expiring. Usernames and passwords have the following attributes:
      • Case-sensitive 
      • Must be 8-15 characters in length
      • Password must include at least one lower and upper case letter, one number, and one special character (Period, Exclamation Point, Underscore, etc) 
      • A number cannot be the first character



To edit or archive users, perform the following steps:
  1. To see a listing of existing users, click the View Members button. 
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  2. On this screen, all existing users will be listed. Using the search bar, you can narrow the list down to users with matching names or Email addresses to the search criteria you enter. Deleted users can also be viewed by clicking the Search Archived Users checkbox and then searching. To access a user’s profile, click the View Profile button.
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  3. At the top of a user’s profile page, you will see their basic information. Clicking the red x icon will delete a user, which adds them to the archived list, and removes their ability to login. Clicking the orange icon will edit some of a user’s information.
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  4. The primary function of the editing window is to allow you to change a user’s password if required. Entering a new password will send an Email to that user informing them of the new password. (This is only recommended after having the user try to reset their password themselves using the options available on the Login page.)
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  5. Further down the View Profile page, you may also make changes to a user’s permissions and access level. If a tab is ON, it indicates the user currently has this permission or access level. If it is OFF, they do not. Clicking the tab will switch it from ON to OFF and vice versa.
    Once all desired changes are made to access, click the Save button to confirm these changes.

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To assign permissions related to Conflict of Interest Manager, refer to the following step relating to COI permissions:
  1. Depending on whether it has been enabled for your company, you may have the ability to assign permissions to a user based on specific questionnaires in the system. To enable the user to have access to the questionnaire, toggle it ON or fill in the checkbox depending on whether you are editing an existing user or creating a new one. To prevent a user from seeing or accessing a questionnaire, leave it OFF or unchecked. If you would like the user to have access to all questionnaires, enable the permission COI – QSTNRE – ALL. If you do not have this form of permissions enabled and would like to, please use Submit a Request.

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    2.  COI User Permissions Matrix

      Type of Access

      Security Official

      Gold

      Silver

      Bronze Plus

      Bronze

      Participant

      Approver

      My Team:  Add, Edit & Archive Product Users

      x





       

       

      My Team Data Access (see below by Questionnaire)

      x





       

       

      Conflict Builder

      x

      x




       

       

      Status Report

      x

      x

      x



       

       

      Basic Report

      x

      x

      x

      x

      x

       

       

      Custom Report

      x

      x

      x

      x


       

       

      Config Panel for COI customization

      x

      x




       

       

      Properties Tab to configure Departments, Facilities, States, and Roles available for participant data

      x

      x




       

       

      Email Templates

      x

      x




       

       

      Email Status Reports

      x

      x


       


       

       

      Assign Approval Workflow

      x

      x

       

       

       

       

       

      Create New Questionnaire

      x

      x


       


       

       

      Preview Questionnaire

      x

      x




       

       

      Display Archived Questionnaires

      x

      x


       


       

       

      Assign Permissions by Questionnaire

      x


       

       

       

       

       

      Assign Questionnaire Roles via Role Manager

      x

      x

       

       

       

       

       

      Participate in Questionnaire ONLY, no user login



       

       

       

      x


      Access and Process Participant Results via Email ONLY, no user login



       

       

       


      x

      Access and Process Participant Results via Email and Approver Dashboard, user login required*



       

       

       


      x

      When assigning roles, any role higher than Bronze will automatically inherit all permissions for roles below the selection. For example, Gold would have all access and permissions available to Silver and Bronze.

      Note: Participants and Approvers with Email access only are not registered into My Team. They are created during the questionnaire set up process and receive direct Email communications.

      However, approvers with access to the approver dashboard may also have administrator options depending on the needs of your company. Once you have created approver access for a user, you will see the permission COI – STD – WORKFLOW ACCESS turned on. 


To assign permissions related to Contract Manager, refer to the following step:
  1. Each individual user must have one access level at Bronze, Bronze Plus, Silver, Silver Plus, Gold, Gold Plus, or Security Official. There are also additional permissions available for activation upon request. These permissions enable restrictions by Entity, Department, Site, and Contract Type. Please use Submit a Request if you would like to enable these permissions for your company database. There is also a permission called Notification Bound. This permission will allow anyone who is in the Notifications section of a contract to see that specific contract regardless of their normal permissions. In other words, it allows you to specifically include someone who normally would not be able to see the contract.

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    2.  Contract Manager User Permissions Matrix

      Type of Access

      Security

      Official

      Gold Plus

      Gold

      Silver Plus

      Silver 

      Bronze Plus

      Bronze 

      My Team:  Add, Edit & Archive Product Users

      x







      My Team Data Access (see below by Database, Entity and Contract Type)

      x







      Database Access (if applicable)

      x







      Entities Access

      x







      Contract Types Access

      x







      Entity Manager:  Add, Edit, Delete Entity Manager Data

      x

      x






      Contract Manager Setup

      x

      x






      Sites

      x

      x






      Departments

      x

      x






      Contract Types

      x

      x






      Routing Workflow

      x

      x






      Vendor Manager

      x

      x






      Compliance Checklist

      x

      x






      Current List – Filter & Search 

      x

      x

      x

      x

      x

      x

      x

      Current List – PDF Document Search

      x

      x

      x

      x

      x

      x

      x

      View Details  [but no edit]

      x

      x

      x

      x

      x

      x

      x

      Edit Contract

      x

      x

      x

      x

      x



      Add New Contract

      x

      x

      x

      x




      Delete Contract

      x

      x

      x





      Status:  Pending, Active, Expired, Archived

      x

      x

      x

      x

      x

      x

      x

      Standard Reports

      x

      x

      x

      x

      x

      x

      x

      Custom Reports

      x

      x

      x

      x

      x

      x

      x

      Add Files

      x

      x

      x

      x

      x

      x


      Edit Files

      x

      x

      x

      x

      x

      x


      Delete Files

      x

      x

      x





      Add Folders

      x

      x

      x

      x




      Edit Folders

      x

      x

      x

      x




      Delete Folders

      x

      x

      x





      Routing Workflow

      x

      x

      x

      x




      Add Additional Reminders

      x

      x

      x

      x

      x



      Edit Additional Reminders

      x

      x

      x

      x

      x



      Delete Additional Reminders

      x

      x

      x

      x

      x



      When assigning roles, any role higher than Bronze will automatically inherit all permissions for roles below the selection. For example, Gold Plus would have all access and permissions available to Gold, Silver Plus, and so on.


To assign permissions related to Entity Manager, refer to the following step:
  1.  Entity Manager User Permissions Matrices

    Type of Access

    Security Official

    Gold

    Silver

    Bronze

    My Team:  Add, Edit & Archive Product Users

    x




    My Team Data Access (see below by Entity)

    x




    Add Entity

    x

    x



    Edit Entity

    x

    x

    x


    Delete Entity

    x

    x



    View Current Entity List

    x

    x

    x

    x

    View Details  [but no edit]

    x

    x

    x

    x

    Create PDF

    x

    x

    x

    x

    Create and send PDF

    x

    x

    x

    x

    Add Documents

    x

    x



    Edit Documents

    x

    x

    x


    Delete Documents

    x

    x



    View Entity Charts

    x

    x

    x

    x

    Add Entity Charts

    x

    x



    Email Entity Charts

    x

    x

    x

    x






    Restriction by Entity

    Security Official

    Gold

    Silver

    Bronze

    ALL

    x




    Assign (list below)


    x

    x

    x

     





    When assigning roles, any role higher than Bronze will automatically inherit all permissions for roles below the selection. For example, Gold would have all access and permissions available to Silver and Bronze.


To assign permissions related to ProTime, refer to the following step:
  1.  ProTime User Permissions Matrix

    Type of Access

    Security Official

    Gold

    Silver

    Bronze

    Provider

    Delegate

    Approver


    My Team:  Add, Edit & Archive Product Users

    x








    Current List

    x

    x

    x






    Add Physician Information

    x

    x

    x






    Edit Physician Information

    x

    x

    x






    Delete Physician Information

    x

    x







    Approval Workflow

    x

    x







    Custom Reports

    x

    x

    x

    x





    Create and Edit Provider Timesheets





    x

    x



    Submit Timesheets for Approval





    x




    Approve or Decline Submitted Provider Timesheets







    x











     

     

    When assigning roles, any role higher than Bronze will automatically inherit all permissions for roles below the selection. For example, Gold would have all access and permissions available to Silver and Bronze.

    Note: Providers, Delegates, and Approvers are not registered into My Team. They are created as a function of the product.


To assign permissions related to Non-Monetary Compensation Tracker, refer to the following step:
  1.  Non-Monetary Compensation Tracker User Permissions Matrix

    Type of Access

    Security Official

    Gold

    Silver

    Bronze

    My Team:  Add, Edit & Archive Product Users

    x




    Add Entity

    x

    x



    Edit Entity

    x

    x



    Delete Entity

    x

    x



    Add Submitter

    x

    x

    x


    Edit Submitter

    x

    x

    x


    Delete Submitter

    x

    x



    View All Submitters

    x

    x

    x


    Add Physician

    x

    x

    x


    Edit Physician

    x

    x

    x


    Delete Physician

    x

    x



    View All Physicians

    x

    x

    x


    Export Physicians

    x

    x



    Product Settings

    x

    x



    Email Alert Settings

    x

    x



    Import NMC records in excel

    x

    x

    x


    Add Non-Monetary Comp Record

    x

    x

    x


    Delete Non-Monetary Comp Record

    x

    x



    Download Documents

    x

    x

    x

    x

    Compensation Reports

    x

    x

    x

    x

    Report Export

    x

    x

    x

    x

    When assigning roles, any role higher than Bronze will automatically inherit all permissions for roles below the selection. For example, Gold would have all access and permissions available to Silver and Bronze.


Did you know: Only Security Officials may create, archive, edit, or assign permissions to users.