Why are my Deceased patients showing as living in HE's database?

Problem

There are one or more patients who are deceased according to CCLF claims data or the latest QASSGN file, but this is not being updated in the Health Endeavors database.

Solution

The Deceased status of a patient can sometimes be switched back and forth depending on what the CCLF and the QASSGN files say during imports. Their status is based on the most recent file of these two that are uploaded. Typically, the Deceased status is confirmed and saved permanently by the next CCLF monthly claims import.